Terms of service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of RemindBux (“RemindBux,” “we,” “us,” or “our”), including our website at remindbux.com (the “Site”) and our mobile applications for iOS and Android (together, the “Services”). The Services are designed for heating, ventilation, and air conditioning (“HVAC”) professionals operating in the United States.

By accessing or using the Services, creating an account, joining our waitlist where available, or clicking to accept these Terms, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2. Who may use the Services

You must be at least eighteen (18) years old and capable of forming a binding contract in your state of residence. The Services are intended for legitimate business use by HVAC contractors, technicians, and related field-service professionals in the United States. You represent that the information you provide is accurate and that you will keep your account credentials secure.

3. The Services

RemindBux provides tools to help you manage customer relationships, equipment and service history, jobs, reminders, calendars, and related field-service workflows. We may add, change, or discontinue features with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation; field conditions, device connectivity, and third-party platforms (such as app stores or carriers) can affect performance.

4. Your data and responsibilities

You are responsible for the content you enter into the Services, including customer names, addresses, equipment details, job notes, messages, and files (“Your Content”). You represent that you have the rights and, where required, the consents to collect, store, and use personal information about your customers and contacts in connection with the Services, in compliance with applicable law and any agreements you have with those individuals.

You retain ownership of Your Content. To operate the Services, you grant RemindBux a non-exclusive license to host, process, transmit, display, and back up Your Content solely as needed to provide and improve the Services and as described in our Privacy Policy.

You will not use the Services for unlawful purposes, to violate privacy or publicity rights, to send spam or deceptive communications, to upload malware, to attempt unauthorized access to our systems or other users’ data, or to circumvent technical limits or billing. We may suspend or terminate access for conduct that we reasonably believe violates these Terms or puts users or the Services at risk.

5. Subscription, fees, and trials

Paid access to the Services is offered on a subscription basis. Current pricing is published on the Site (currently $29 USD per month, subject to change with notice). Fees are billed in U.S. dollars. If you subscribe through the Apple App Store or Google Play, payment and renewal are also governed by their respective terms; we do not control those platforms’ refund policies.

Unless we state otherwise, subscriptions renew automatically until you cancel in accordance with the cancellation process provided in the app or on the applicable platform. Taxes may apply based on your location.

6. Waitlist and marketing communications

If you join a waitlist or provide your contact information for launch updates, you agree that we may email or message you about RemindBux availability, onboarding, and related product information. You can opt out of marketing emails using the link in those messages or by contacting us at contact@remindbux.com. Joining a waitlist does not obligate you to purchase a subscription.

7. Intellectual property

RemindBux and its branding, software, documentation, and visual design are protected by intellectual property laws. Except for the limited rights to use the Services under these Terms, we reserve all rights. You may not copy, modify, distribute, sell, or reverse engineer the Services except where law forbids that restriction.

8. Third-party services

The Services may integrate with or link to third-party tools (for example, cloud infrastructure, authentication, maps, or messaging). Your use of those services is subject to the third parties’ terms. We are not responsible for third-party services we do not control.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. REMINDBUX DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR BUSINESS REQUIREMENTS, THAT DATA WILL BE ERROR-FREE, OR THAT OPERATION WILL BE UNINTERRUPTED. YOU ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH LAWS APPLICABLE TO YOUR HVAC BUSINESS, INCLUDING LICENSING, SAFETY, AND CONSUMER PROTECTION RULES IN YOUR STATE.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, REMINDBUX AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO REMINDBUX FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE PROHIBITED BY LAW. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnity

You will defend, indemnify, and hold harmless RemindBux and its affiliates from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of Your Content, your use of the Services in violation of these Terms, or your violation of law or third-party rights.

12. Termination

You may stop using the Services at any time. We may suspend or terminate your access if you materially breach these Terms, if we are required to do so by law, or if we discontinue the Services with reasonable notice when feasible. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on the Site and update the “Last updated” date. If changes are material, we will provide notice as required by law or as we reasonably deem appropriate (for example, by email or in-app notice). Continued use after the effective date constitutes acceptance of the revised Terms, except where your explicit consent is required.

14. Governing law and disputes

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles, together with applicable federal law of the United States. You and RemindBux consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for such disputes, except that either party may seek injunctive relief in any court of competent jurisdiction.

RemindBux is organized under Delaware law. Your own business incorporation, qualification, contractor licensing, and compliance obligations are governed separately by each U.S. state (and locality) where you operate; nothing in these Terms establishes how or where your HVAC business must be formed or registered.

If you are a consumer, you may have additional rights under the laws of your state of residence; nothing in these Terms limits those non-waivable rights.

15. General

These Terms, together with the Privacy Policy, constitute the entire agreement between you and RemindBux regarding the Services. If any provision is held invalid, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact

Questions about these Terms: legal@remindbux.com